Elders Real Estate Toongabbie has been managing our clients’ valuable property assets for more than 20 years. We have a tight cohesive team of dedicated professionals – to ensure that we always exceed client expectations.
All in all, the portfolio we manage which is mainly residential properties is worth upwards of $250 million dollars. That’s a fairly sizeable portfolio entrusted to us.
We represent a broad range of properties mainly between Parramatta, Hills District and Blacktown, from large family homes to smaller granny flats. Our team adopts a highly systematic, yet personalised approach, to their business. This, coupled with considerable industry knowledge and local expertise ensure both our tenants and landlords receive excellent service from our team.
As your Property Investment Manager, we want to ensure that you obtain the maximum yield possible from your property, yet we appreciate that the process should be one that is managed for you. We provide regular feedback to you and at all stages you are kept fully informed as to how your significant investment is performing.
Our processes and administration of your property from tenant selection, attending to repairs, financial reporting, right through to tenant disputes if required, is completely transparent to you. Again, we have significant experience in managing each of these areas, all with the aim of helping your get the most from your investment.
We’d love to help you in any area that you may need assistance. Please take a look around our website for more information about our services, or have a chat to one of our team who will be more than happy to answer any questions you may have. Our team offers commitment, stability and many years experience working for our property investors.
Services Guarantee
Elders Real Estate Toongabbie guarantee to provide you with the best possible service in the management of your investment property.
- We guarantee our service.
- Your property will be listed on our ‘Rental List’ within 24 hours of your instructions to relet the property after Notice to Vacate has been received from an existing Tenant, or when your property is entrusted to us to locate a suitable Tenant.
- A colour photograph will be taken and placed in our prominent rental window display.
- Your property will be listed on our internet sites within 24 hours of your instructions to relet the property after Notice to Vacate has been received from an existing Tenant, or when your property is entrusted to us to locate a suitable Tenant. The upload to the portal sites realestate.com.au, domain.com.au, homehound.com.au, view.com.au and rent.com.au occurs overnight.
- A signboard will be erected at your property, if authorised.
- We will access our existing prospective Tenant database and arrange inspections by Tenants who are looking to rent within your property’s price range and location.
- Regular contact will be made throughout the pre-lease period to provide an activity update including comments received by prospective Tenants about your property.
- We will present to the Landlord all Applications obtained from prospective Tenants.
- We will conduct thorough checks on Tenants applying for your property as permitted by law, to ensure that to the best of our knowledge the information given to us is accurate and that the Tenant will fulfil all obligations as per the Tenancy Agreement.
- We will conduct a thorough internal and external inspection of your property after 3 months and provide you with a comprehensive report following each inspection. We will then conduct inspections on a 6 monthly basis.
- We will attend to all maintenance repairs as quickly as reported as per the Management Agreement. We will advise or suggest any ongoing maintenance requirements which will keep your property in a condition which will assist it to retain its optimum market value.
- On a daily basis, we will conduct rent arrears checks and immediately follow up on any outstanding monies owing. Prompt action in accordance with the Residential Tenancies Act will be taken.
Should we fail to perform in any of the above areas, we invite you to register your complaint in writing. If the complaint is not acted upon and rectified within 5 days after receipt of your letter, you have the option to cancel our Agency agreement as per your Management Agreement (Item 4). If this occurs within the first three months of the management we will refund all the management fees charged.
Investor Reviews
Owner in Girraween
I’d like to take this opportunity to thank you for many years of dedicated and professional service, we have very much appreciated your guidance and assistance while looking after our investment property for all this time.
It strikes me now how lucky we’ve been to have had the same capable, experienced contact at Elders for all of these years. That’s rare! Thank you Julie.
I’m sure Matt will keep you updated on the sale – we are really hoping that the tenant will buy from us. But at any rate, the market is looking good for selling so we’re hopeful that we’ll get a good outcome either way.
Thanks to Daniel too for his recent work on our property. I’ve received the lease expire notice, but I guess that is redunadant now that we are selling.
Owner of 5 Investment Properties
We are your customers. You manage five of our rented properties.
We came to Elders Toongabbie because of Nick and Julie. Both have been great ambassadors of your firm. This email is specifically for Julie.
I am at loss of words to describe the care, diligence, efficiency of Julie. She is exceptional. She has always gone over and above her call of duty. For a decade that she has been handling our properties, she has unfailingly optimised our interests. My wife and I always try to express our feelings to her but fall short. We needed to express this beyond just Julie. Therefore I am reaching out to convey our gratitude and appreciation towards your firm but Julie in particular.
Owner In Toongabbie
I had a great experience with Daniel Dicker during my tenancy at Toongabbie. He was very supportive, always prompt in his responses, and maintained clear and professional communication throughout. His assistance made the entire process smooth and stress-free. Highly appreciated!
Owner In Girraween
Now that we have decided to sell our rental property, I’d like to take this opportunity to thank Julie Collins at Elders Real Estate Toongabbie for many years of dedicated and professional service, while managing our rental home. We have very much appreciated her guidance and assistance, attention to detail and deep local knowledge. It strikes me now how lucky we’ve been to have had the same capable, experienced contact at Elders for all of these years. That’s rare! Thank you Julie – and to all the team at Elders.
Owner in Parramatta
I am a relatively new customer of Elders Toongabbie. I moved over from another Real Estate company with whom I had many horrible experiences with. Elders Toongabbie was patient with me as I explained my issues, and the transition to them was pain free and smooth. I should have moved to them months ago. Very happy with their work so far!
Tenant in Seven Hills
Renting a property through Elders Toongabbie for 6 and a half years, our property Manager Julie has been an absolute blessing, She has been amazing from the first time we met her, all interactions, if i had any issues she would be on top of it and organising anything that needed to be done in a timely manner, to sending compliments on watching first time out of home young adults with barely nothing to seeing us making a home and recognising how over the years we turn a house into a home. Julie is so humble, kind and caring and made for her job I wish her all the success and happiness in life. She has been an Angel to deal with. I will miss our friendly chats.
Tenant in Toongabbie
I’ve rented through Elders Toongabbie for 20 odd years over several properties and almost had a sale agreement with them and have noticed that the management don’t get enough credit. I’d like to express how immeasurable Julie Collin’s is to your Company in every aspect. Professional and personable, dedicated and driven basically the batteries in your company.
Tenant in Westmead
I was there to sign my lease. Wonderful experience. Great team. They went through all the lease topics with me and gave me enough time to thoroughly read them. Thank you so much for all your help guys. Appreciate it